Stručný přehled problematiky ITIL se spoustzou odkazů na zdroje
Stránka věnovaná několika otázkám a odpovědím začíná následujícím abstraktem:
Many companies are now looking at the ITIL framework as a cost-effective methodology f
or streamlining processes and improving productivity in the enterprise, as well as for
IT Service Management. And because the IT Infrastructure Library is simply a set of
practices, there are no direct costs for adoption, although users do need to invest in
ITIL training and ITIL-compatible software for services like automation and tracking.
Many companies are now looking at the ITIL framework as a cost-effective methodology f
or streamlining processes and improving productivity in the enterprise, as well as for
IT Service Management. And because the IT Infrastructure Library is simply a set of
practices, there are no direct costs for adoption, although users do need to invest in
ITIL training and ITIL-compatible software for services like automation and tracking.
In this FAQ, get more information on how ITIL works, options for ITIL training and learn
what types of compatible software and tools are available.
- What is ITIL?
- Who benefits most from using the ITIL framework?
- What do most organizations use the ITIL framework for?
- Which version of ITIL should I use?
- What are the ITIL books?
- What are the ITIL training options and costs?
- Is there specific ITIL software?
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posted by doc. Arnošt Katolický | 22:03
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