Mistakes users make implementing ITIL

Video na dané téma bylo vystaveno 1.6.2009.
Sponzorováno: SkillSoft Corporation 

Jazyk: English

Abstrakt:
"Learn how to overcome common mistakes that organizations make within the first year of an ITIL implementation by:

- Hiring dedicated ITIL communications personnel

- Being an actively engaged and visible CIO during the entire process to effectively communicate messages

- Placing a high priority on ITIL projects and constructing an "ITIL Dream Team" to execute these objectives
Video je připraveno na adrese: ZDE"