ITSM-ITIL

Monitoring aktuálních informací a webových zdrojů týkajících se "IT Service Managementu" - ITSM, jmenovitě "Information Technology Infrastructure Library" - ITILu a COBITu. Weblog je součástí informačního portálu AKA-MONITOR, www.akamonitor.cz, spravovaného doc. A. Katolickým.

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Location: Plzeň, Czechia

Internetový publicista provozující AKA-MONITOR ISSN 1804-042X www.akamonitor.cz,.

9.6.09

Mistakes users make implementing ITIL

EXPERT VIDEOCAST
SPEAKER: Graham Price, IT Management Consultant, Pink Elephant
SPONSOR:   SkillSoft Corporation
Learn how you can effectively cultivate ITIL within your business by:
Engaging all of the senses with a comprehensive communications plan
Being an actively engaged and visible CIO during the entire process to
effectively communicate messages. Placing a high priority on ITIL
projects and constructing an "ITIL Dream Team" to execute these
objectives. 
Více na adrese:
http://go.techtarget.com/r/7537867/2293060