Mistakes users make implementing ITIL

EXPERT VIDEOCAST
SPEAKER: Graham Price, IT Management Consultant, Pink Elephant
SPONSOR:   SkillSoft Corporation
Learn how you can effectively cultivate ITIL within your business by:
Engaging all of the senses with a comprehensive communications plan
Being an actively engaged and visible CIO during the entire process to
effectively communicate messages. Placing a high priority on ITIL
projects and constructing an "ITIL Dream Team" to execute these
objectives. 
Více na adrese: http://go.techtarget.com/r/7537867/2293060