ITIL - The Business Perspective - Volume 2

Konečně jsme se dočkali! S odstupem 2 - 3 let po vydání volume 1 se nyní objevil na trhu dlouho očekávaný druhý díl.
Uvádím doslovné znění zprávy, kterou jsem dnes emailem obddržel:
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This final member of the ITIL library is available at last!
Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication, 'Business Perspective Volume 2', contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series.
You can order online today, for immediate despatch: http://www.itgovernance.co.uk/products/195
We look forward to assisting you!
Regards
Joy
Customer Service
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